At Janata Book Point, we maintain a strict no return and no refund policy. All sales are final once a purchase is made. We do not accept returns or provide refunds for any products sold.

Exceptions

Notwithstanding the above, in compliance with the Consumer Protection Act, 2019, we will honor returns or refunds under the following circumstances:

• Defective or Faulty Products: If a product is found to be defective or faulty upon delivery, customers are entitled to a refund or replacement.
• Misrepresentation: If the product received is significantly different from its description on our website, customers may request a return or refund.

Procedure for Exceptions

To initiate a return or refund under the exceptions mentioned above, please contact our customer support within 10 days of receiving the product. Provide details of the issue along with any supporting evidence, such as photographs. Our team will review the request and guide you through the return or refund process.

Contact Information

For any questions or concerns regarding our Returns & Refund Policy, please contact us at:

Janata Book Point 

C-40, Sector 15, Vasundhara, Ghaziabad, Uttar Pradesh 201012

[email protected]

+91 9650011210

By making a purchase on our website, you acknowledge that you have read, understood, and agreed to this Returns & Refund Policy.