At Janata Book Point, we are committed to ensuring that your orders are delivered promptly and securely. Our shipping partner, Ecom Express, enables us to provide reliable delivery services across India.

Order Processing

• Processing Time: All orders are processed within 1-2 business days after receiving payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Services

• Delivery Timeframe: Once dispatched, orders are typically delivered within 3-7 business days, depending on the destination. Please note that delivery times may vary based on location and unforeseen circumstances.
• Shipping Charges: Shipping charges are calculated based on the weight of the order and the delivery location. The applicable shipping fee will be displayed at checkout before you finalize your purchase.

Order Tracking

• After your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment on the Ecom Express website.

Delivery Attempts

• Ecom Express will make up to three attempts to deliver your order. If the delivery is unsuccessful after these attempts, the package will be returned to our warehouse. In such cases, please contact our customer support to arrange for re-delivery or to address any issues.

Damaged or Lost Packages

• While we strive to ensure that your order reaches you in perfect condition, if you receive a damaged package or if your package is lost in transit, please contact our customer support within 48 hours of the expected delivery date. We will work with Ecom Express to resolve the issue promptly.

Contact Information

For any questions or concerns regarding our shipping policy, please contact us at:

Janata Book Point 

C-40, Sector 15, Vasundhara, Ghaziabad, Uttar Pradesh 201012

[email protected]

+91 9650011210

By placing an order with Janata Book Point, you agree to this shipping policy.